(2016). Resident-Government Engagement Via New Technologies. In Chen and Ahn (eds) Routledge Handbook on Information Technology in Government, Routledge Press.
(2015) “Making the Connections: Social Media, Strategy, Arts and Gardens.” Chapter accepted for Cases on Strategic Social Media Utilization in the Nonprofit Sector.
(2014). Book review: Collective Action in Organizations: Interaction and Engagement in an Era of Technological Change. Voluntas: International Journal of Voluntary and Nonprofit Organizations, 25(3): 847-848.
(2013) “Transparency or Accountability? The Purpose of Online Technologies for Nonprofits.” International Review of Public Administration, 18(3): pp. 7-29.
(2013) “Nonprofit Virtual Accountability: An Index and its Application” Nonprofit and Voluntary Sector Quarterly, 45(5): 1049 – 1067.
(2012, with G.Candler). “Civic responsibility as a foundation of societal sustainability and how government might contribute to this” Gestão Públicapara Sustentabilidade, São Paulo: Editora Maole.(Book chapter)
(2010, with G.Candler) “The price of citizenship: Civic responsibility as the missing dimension of public administration theory.” Public Administration Quarterly. 34(2), pp.169-201.
(2010,with G.Candler) “A nonprofit accountability audit framework.” Canadian Public Administration.53(2), pp 259–279.
(2005,with G.Candler). “Virtual jungles: survival, accountability and governance in online organizations.” American Review of Public Administration, 35(3), 287-299.